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Conflicting stakeholder requirements: practice exercises with examples for analysts

Two departments want incompatible things. Find the underlying needs, propose options, and prepare the decision for the sponsor. Typical deliverables: options with trade-offs; recommended option with rationale; decision summary for the sponsor. Below are realistic cases of this kind, each with a diagram.

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Drill #3 · BA + SA · Senior · 2026-10-09

Toll gate free exit vs revenue guarantee

Toll gate free exit vs revenue guarantee diagram

You analyse a toll operator with 12 plazas and a Toll Management System (TMS). Finance requires ANPR reads without payment within 5 minutes to trigger a $15 violation, no…

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