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Fleet / ride-hailing / taxi: business & system analyst case studies

Practice cases for analysts working in fleet / ride-hailing / taxi. Typical systems and concepts in this domain: drivers, dispatch, surge pricing, trip states, driver payouts, cancellations, ratings. Each drill is a realistic situation with a hand-drawn diagram and a concrete artefact to produce: requirements, rules, API fields, data models, decisions.

1 drills · all topics

Drill #1 · Business Analyst · Middle · 2026-10-07

Scheduled rides with auto-assign window

Scheduled rides with auto-assign window diagram

You are the BA for a ride-hailing platform with 1 million riders and 150 k drivers. The PM wants a "Scheduled Ride" feature so riders can book up to 24 hours ahead; the driver…

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